Privacy policy

Privacy Policy

At viasox 3, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information you provide directly, including:

  • Name, email address, and shipping address
  • Payment information (processed securely by payment providers)
  • Phone number (optional)
  • Account information and purchase history
  • Communications and inquiries sent to us

Automatic Data Collection

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and pages visited
  • Time spent on our site
  • Referral source and clickstream data

Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser. However, disabling cookies may affect your shopping experience. We use both session and persistent cookies.

Third-Party Services

We may share limited information with trusted third parties including:

  • Payment processors for secure transactions
  • Shipping carriers for delivery coordination
  • Analytics providers to improve our services
  • Marketing partners for promotional communications (with your consent)

These partners are contractually obligated to use your data only as necessary to provide their services and must maintain confidentiality.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications
  • Request data portability

To exercise these rights, contact us at viasoxsupport@gmail.com.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure.

Policy Changes

We may update this Privacy Policy periodically. Continued use of our site constitutes acceptance of changes.